Privacy Policy
Last updated August 5, 2026
This Privacy Policy describes how Labsintelligence (Labs Companies, Inc.) handles information on labsintelligence.ai and app.labsintelligence.ai, including the LabsAI Research Preview — the voice and typed conversation experience.
What we collect, by modality
- Typed messages. What you type during a conversation, used to generate the reply.
- Microphone audio. While a voice session is active, audio streams continuously so LabsAI can listen while it speaks. Nothing is captured before you start a session or after you end one, and muting stops the stream immediately. We do not write your session audio to disk.
- Camera and screen frames. Only if you turn them on. While enabled, single still frames are sampled about once per second, up to 1024 pixels wide, and passed into the conversation so LabsAI can see what you are showing it. We do not store these frames. Turning the camera or screen share off stops the sampling; ending the session tears it down.
- Session transcript, in memory only. For the length of a session, the running transcript is held in server memory so the conversation stays coherent — including when you change the voice mid-conversation. It is discarded when the session closes and is never written to a database.
- Your name, if you give it. If you tell LabsAI your name, it is stored locally in your browser so it can greet you next time, and it is used in-session. Clearing your browser storage removes it.
- Technical data. Standard web server logs — IP address, user agent, timestamps — used for security and rate limiting.
- Preferences. Light or dark mode and your selected voice, stored locally in your browser.
- Feedback you choose to send. If you submit the end-of-session rating or written feedback, we receive it along with a timestamp.
Recordings stay on your device
The 90-second recording feature is produced entirely inside your browser and saved to your own device's downloads. Recordings are never uploaded to us, never stored on our servers, and we have no copy of them. What you do with the file afterwards — including sharing it — is entirely your choice. If other people are visible or audible on camera or screen, please make sure they are comfortable being recorded.
How conversations are processed
Conversation content — your messages, session audio, and any camera or screen frames you enable — is processed by third-party AI model providers acting on our behalf, solely to generate responses to you in real time. We do not sell that content, we do not use it for advertising, and we do not use your conversations to train models. Where a page from the open web is retrieved during a conversation, that content is treated strictly as data to read, never as instructions.
How long anything is kept
- Session transcript and audio: held in memory for the session only, then discarded. Sessions are capped at 10 minutes.
- Server logs: rotated daily and deleted after 14 days.
- Rate-limit counters: short-lived operational state, keyed by a hash of the IP address.
- Cached audio: the only audio we cache is our own synthesized narration of pages we publish. It contains no conversation content.
- Feedback: retained while we act on it, and deletable on request.
What we do not do
- We do not sell personal information.
- We do not use conversations for advertising.
- We do not use your conversations to train models.
- We do not require an account to use the site.
- We do not store your camera frames, screen frames, or recordings.
Where processing happens
The site is served from the United States, and processing takes place in the United States and in regions operated by our processors. If you are outside the United States, your information is processed in the United States.
Your choices and your rights
- Use text mode if you prefer not to enable your microphone; camera and screen share are always off until you turn them on.
- You may decline or revoke microphone, camera and screen permissions at any time in your browser.
- Ending a session — with the stop control, or simply by saying goodbye — closes the stream and discards the in-memory transcript.
- Clearing your browser storage removes your stored name, theme and voice preference.
- To request access to, or deletion of, anything associated with you — feedback you sent, or logs from a particular time — write to us. Because no account is required, please include enough detail for us to locate it.
Children
This experience is not directed to children under 13, and we do not knowingly collect their information.
Changes
If this policy changes materially, we will update the date above and post the revised policy here.
Contact
Privacy questions, access and deletion requests: info@labsintelligence.ai.